I had a mixed experience at Riad Slitine. The ambiance was beautiful and the location in the old Medina was perfect, but the place needs some TLC—especially in terms of cleanliness and modernization. While the staff were friendly and the meals were excellent, things like the Wi-Fi and pool cleanliness could definitely use improvement.
Rooms
6.0
The room I stayed in had a charming décor, but it felt a bit dark and lacked modern amenities. The bathroom could use some updates, too.
Service
7.0
The staff were friendly and helpful, really going out of their way to make me feel welcome. However, communication was a bit tricky at times.
Location
9.0
The location is fabulous, right in the heart of the Medina. I could easily walk to all major spots, yet it felt like a peaceful escape.
Dining
9.0
I really enjoyed the food; breakfast was tasty with warm croissants and fresh juice. Dinner was really good, and I had it three times during my stay, which says a lot!
Facilities
5.0
The facilities were okay, but the pool wasn’t exactly useable and the whole place could benefit from a thorough cleaning and some maintenance.
Emily
United Kingdom,
January
2025
5.0/10
I had a good stay at Riad Slitine & Spa, enjoying the serene atmosphere amidst the bustling Medina. The rooms were well-appointed and comfortable, though I did encounter some maintenance issues. The staff were incredibly warm and welcoming, making me feel right at home. Overall, this place is a gem for anyone looking to relax after exploring the vibrant streets of Marrakesh.
Rooms
7.0
The room I stayed in was beautiful, spacious, and kept clean. However, I experienced some issues with the electrical sockets that weren't addressed during my four-night stay.
Service
8.0
The staff, especially Um Ilyas and Hassan, were extremely helpful and accommodating, making my visit more pleasant. I did, however, find some limitations in communication as some staff members struggled with English.
Location
9.0
The Riad's location is fantastic, just a short walk from Jemaa El-Fnaa and other attractions, making it easy to explore the old town.
Dining
7.0
Breakfast by the pool was enjoyable, featuring local pastries and tea, though I felt it could use more variety, especially with fruits and vegetables.
Facilities
7.0
The communal areas of the Riad were lovely and calming, perfect for relaxing. However, I did notice some dust in the seating areas that bothered my allergies.
Donald
United Kingdom,
January
2025
7.0/10
My stay at Riad Slitine & Spa was a mixed experience. While I truly appreciated the beautiful setting and the peaceful atmosphere inside the riad, some aspects like the lack of modern updates in the room and the inconsistent service held the experience back. The food was delicious but could have offered more variety. Overall, there were highlights, but also areas for improvement.
Rooms
7.0
My room was beautifully decorated and spacious. However, I noted that some elements needed modernization, particularly the bathrooms.
Service
6.0
The staff were friendly and always tried to help, but I found some instances less welcoming compared to other places I've stayed.
Location
8.0
The riad is excellently located within the Medina, making it easy to explore. However, accessing it through narrow alleys felt a bit daunting at times.
Dining
7.0
The meals I had were delicious, especially breakfast with its warm croissants and coffee, though I wished for more variety in the evening meals.
Facilities
6.0
Facilities included a nice pool and good housekeeping, but I did find some areas in need of better maintenance.
Cameron
United Kingdom,
November
2024
5.2/10
My stay at Riad Slitine & Spa was a bit of a mixed bag. The location was fantastic, right in the heart of the Medina, and it was lovely to retreat to this quiet oasis after a day of exploration. The room was beautifully decorated but felt a bit worn down, and the staff could have been more welcoming. Overall, it was a decent experience, but there's definitely room for improvement. 😊
Rooms
7.0
My room was stunning and spacious with beautiful tiles and a lovely view of the courtyard. However, it lacked sufficient natural light and some areas felt a bit tired.
Service
6.0
The staff were generally helpful, but the level of courtesy didn't quite match my expectations. I appreciated their assistance, especially when I wasn't feeling well.
Location
9.0
The location is perfect, nestled right in the bustling Medina, but still tranquil. I could easily access various attractions within minutes.
Dining
7.0
The breakfast was delicious, offering local pastries and fresh juices, although I felt that the overall dining options could have been more varied.
Facilities
7.0
The Riad had good facilities, including a nice spa where I enjoyed a massage. However, I did notice some communal areas were a bit dusty.
Charlotte
United Kingdom,
November
2024
5.6/10
I really enjoyed my stay at Riad Slitine & Spa. it was a beautiful oasis amid the bustling streets of Marrakech. The location was excellent, allowing for easy exploration of the Medina, but the interiors felt a bit gloomy at times. Overall, the welcoming staff and the delicious food made up for a few minor issues.
Rooms
7.0
My room was spacious and well-decorated, though it lacked natural light. still, it was comfortable and had a large bathroom. I appreciated the coziness and the beautiful traditional styling.
Service
8.0
The staff were very friendly and accommodating. they genuinely went out of their way to ensure I was comfortable. However, one staff member's emphasis on his off-duty time felt a bit off.
Location
8.0
The riad is centrally located, making it super convenient for sightseeing. still, navigating the Medina's narrow streets can take some getting used to.
Dining
8.0
Breakfast was a delight. I loved the warm croissants and fresh orange juice. The dinners were also tasty, though I recommend pre-ordering for evening meals.
Facilities
7.0
The facilities were decent, offering a lovely pool and relaxing spaces. I enjoyed the hammam and massage, although some aspects felt a bit below expectations.
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